You cannot uninstall Internet Explorer 7 or Internet Explorer 8 after you install Windows XP Service Pack 3

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
After you install Windows XP Service Pack 3 (SP3), you cannot uninstall Windows Internet Explorer 7 or Internet Explorer 8.

When you use the Add or Remove Programs item in Control Panel, there is no option to uninstall Internet Explorer 7 or Internet Explorer 8.

Note This issue does not occur if you install Internet Explorer 7 or Internet Explorer 8 after you install Windows XP SP3.
Resolution
To uninstall Internet Explorer 7 or Internet Explorer 8, follow these steps:
  1. Uninstall Windows XP SP3.

    For more information about how to uninstall Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
    950249 How to remove Windows XP Service Pack 3 from your computer
  2. Uninstall Internet Explorer 7 or Internet Explorer 8.

    For more information about how to uninstall Internet Explorer 8, click the following article number to view the article in the Microsoft Knowledge Base:
    957700 How do I uninstall or remove Internet Explorer 8
    For more information about how to uninstall Internet Explorer 7, click the following article number to view the article in the Microsoft Knowledge Base:
    927177 How to uninstall Internet Explorer 7
    Note The steps that are listed in KB 927177 also apply to Internet Explorer 8 Beta 1.
  3. Reinstall Windows XP SP3.

    For more information about how to install Windows XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
    322389 How to obtain the latest Windows XP service pack
Status
This behavior is by design.
winxpsp3 windowsxpsp3
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 950719 - Last Review: 06/09/2014 03:58:00 - Revision: 1.0

  • Microsoft Windows XP Service Pack 3
  • Windows Internet Explorer 7
  • Windows Internet Explorer 8
  • kbtshoot kbexpertisebeginner kbprb kbnosurvey kbarchive KB950719
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