Consider the following scenario:
- On a Windows Vista-based computer (computer A), you perform
a full backup to an external drive.
connect the external drive to another Windows Vista-based computer (computer B).
- On computer
B, you try to restore from the full backup on the external drive.
In this scenario, you receive the following error message:
Windows was not able to find any backup sets on
[DRIVE] for the following reason:
cannot find the file specified. (0x80070002)
Verify that this location is
valid and contains backups or try a different location.
For example, the external drive may be a universal serial bus
(USB) disk drive or a file share.
This issue occurs when the Windows Vista restore wizard
cannot access the backup files because of denied access or because of missing
or corrupted files.
To resolve this issue, follow these steps:
- Locate the backup folder on the external drive on computer
The name of the backup folder resembles the computer name of computer
- Make sure that the SYSTEM account has read permissions for
all the backup folder's subfolders. To do this, follow these steps:
- Right-click the backup folder, and then click
- Click the Security tab.
- Check to determine whether the SYSTEM account has read
permissions. If the SYSTEM account does have read permissions, click
Cancel two times, and then go to step 3. If the SYSTEM account
does not have read permissions, go to step 2d.
- Click Edit, click Add
to add the SYSTEM account, and then click OK.
- Select the SYSTEM account, make sure that the
Read check box is selected, and then click
- Make sure that the backup folder has the following file
DRIVE:\MACHINE\BackupSet yyyy-mm-dd tttttt
\Backup Files yyyy-mm-dd tttttt
Backup Files N.zip
- If you find an orphaned or incomplete backup, move that
folder out of the BackupSet yyyy-mm-dd
- Restart the Windows Vista restore wizard. To do this,
click Start, click Control Panel, click
Backup and Restore Center, and then click Restore
Article ID: 951002 - Last Review: April 9, 2008 - Revision: 1.1
- Windows Vista Enterprise 64-bit Edition
- Windows Vista Home Basic 64-bit Edition
- Windows Vista Home Premium 64-bit Edition
- Windows Vista Ultimate 64-bit Edition
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Starter
- Windows Vista Ultimate
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