Article ID: 951024 - View products that this article applies to.
When you run the Scanstate.exe or Loadstate.exe program on a Windows Vista Service Pack 1 (SP1)-based computer, the program fails. Additionally, no error message occurs when the program fails.
Note The Scanstate.exe and Loadstate.exe programs are part of the Microsoft Windows User State Migration Tool (USMT) program.
This issue occurs when you run Scanstate.exe or Loadstate.exe from a non-elevated command prompt.
To resolve this issue, run Scanstate.exe or Loadstate.exe from an elevated command prompt.
To start an elevated command prompt, follow these steps:
Article ID: 951024 - Last Review: April 11, 2008 - Revision: 1.1