Article ID: 951528 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario:
Note This problem does not occur when you add company knowledge into a monitor.
To resolve this problem, apply hotfix 953817 to each computer that hosts an Operations Manager Administration Console. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/953817/ )The Administrator Console exits when you try to use the "Set Resolution State" option for an alert that is generated in System Center Operations Manager 2007
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about a similar problem in Operations Manager 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
957199For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/957199/ )The System Center Operations Manager 2007 Service Pack 1 operations console cannot display English product knowledge when you open the properties dialog box of an alert: "No product knowledge was available for this Alert"
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 951528 - Last Review: January 15, 2015 - Revision: 1.0