Article ID: 951718 - View products that this article applies to.
When you browse through pages under the Microsoft Dynamics CRM folder in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, you receive script error messages. This problem occurs if you are using Microsoft Office Communicator 2007, and the Communicator 2007 presence is enabled in the Microsoft Dynamics CRM 4.0 client for Outlook.
For more information about the script error messages, see the "More Information" section.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Steps to reproduce the problem
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards
Article ID: 951718 - Last Review: January 20, 2012 - Revision: 3.2