Article ID: 951747 - View products that this article applies to.
When you use the Export-mailbox or Restore-mailbox command to migrate certain mailboxes on the computer that is running Microsoft Exchange Server 2007, you receive the following error:
Additionally, the following event is logged in the Application log of the Exchange server:
Error restoring the mailbox (/O=xxx/OU=EXCHANGE ADMINISTRATIVE GROUP (xxxx)/CN=RECIPIENTS/CN=xxxx). Error message is: Error was found for xxxx (email@example.com) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000, error code: -1056749164.
To resolve this problem, download and install Update Rollup 4 for Exchange Server 2007 Service Pack 1 (SP1) on the server that is running Exchange Server 2007. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
For more information about the Restore-Mailbox command, visit the following Web site:
http://technet.microsoft.com/en-us/library/bb125218(EXCHG.80).aspxFor more information about the Export-Mailbox command, visit the following Web site:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 951747 - Last Review: October 7, 2008 - Revision: 1.1