You install an application on a computer that is running Windows XP.
The application installation requires you to restart the computer to continue the installation. For example, you install a Windows update that requires you to restart the computer.
Before you restart the computer, you install Windows Media Player 11.
You restart the computer.
In this scenario, the application installation fails.
Note This problem does not occur if you install Windows Media Player 11 before you install the application.
The application Setup program updates the value of the PendingFileRenameOperations registry entry before you restart the computer. However, the Windows Media Player 11 Setup program incorrectly updates the value of the PendingFileRenameOperations registry entry. This causes the application installation to fail.
Note The PendingFileRenameOperations registry entry is under the following registry subkey:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
To apply this update, you must be running Windows XP.
You do not have to restart the computer after you apply this update.
Update replacement information
This update does not replace any other updates.
The global version of this update installs a file that have the attributes that are listed in the following table. The date and the time for the file are listed in Coordinated Universal Time (UTC). The date and the time for the file on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the date and the time may change when you perform certain operations on the file.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates