Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
On a Windows Vista-based Tablet PC that has Microsoft Office Outlook installed, the Windows Search Indexer crashes. When this issue occurs, you receive the following error message:
Microsoft Windows Search Indexer stopped working and was closed. A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
When the Windows Search Indexer crashes, you cannot search in Outlook. In this situation, you must restart both the Windows Search Indexer and Outlook.
This issue occurs if an e-mail message is not handled correctly by the Handwriting Recognition Personalization feature on a Windows Vista-based Tablet PC. The Handwriting Recognition Personalization feature uses the Windows Search Indexer to scan sent messages in Outlook to compile a personal dictionary for the user. If the Handwriting Recognition Personalization feature does not handle an e-mail message correctly, the Handwriting Recognition Personalization feature and the Windows Search Indexer stop working.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, the computer must running one of the following:
Windows Vista Service Pack 1
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
To use this hotfix, you do not have to make any changes to the registry.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows Vista Service Pack 1