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You run Microsoft Dynamics NAV Employee Portal on a computer that is running Microsoft Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007. When you click Show Shared View to see the Microsoft Dynamics NAV Employee Portal Web part that is in the shared view, you receive the following error message:
ERROR: Access Denied
This problem occurs because you do not have the Design permissions on the SharePoint site.
A supported hotfix is now available from Microsoft. The hotfix corrects the problem that is described in this article. Apply the hotfix only to systems that are experiencing this specific problem.
To resolve this problem immediately, contact your Microsoft Dynamics partner or Technical Support for Microsoft Dynamics and related products to obtain the hotfix. If you have access to online assisted support you can log on to the Microsoft Dynamics site and create a new support request. To do this, visit the following Microsoft Web site:
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
How to obtain the Microsoft Dynamics NAV hotfix or update files
After you request a Microsoft Dynamics NAV hotfix or an update file from Technical Support for Microsoft Dynamics, a hyperlink will be sent to you in an e-mail.
The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.
If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.
If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. You must then provide the password provided in the e-mail.
If you click Cancel, the download process stops.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
To work around this problem, assign the Design permissions to all the users who want to use the Show Shared View function on the SharePoint site. To do this, follow these steps:
Connect to the Windows SharePoint Services 3.0 Web site or to the SharePoint Server 2007 Web site. To do this, use a user account that has administrator permissions to the site collection.
Click Site Actions, and then click Site Settings.
On the Site Settings page, click People and groups under Users and Permissions.
On the People and Groups page, click New, and then click Add Users.
On the Add Users Central Administration page, type DomainName\UserName in the Users/Groups box, click Check Names, click to select the check box for the Design permission under Give Permission, and then click OK.
Note Replace DomainName\UserName with the actual domain name and the actual user name. To add a user to a SharePoint group, select a group in the Add users to a SharePoint group list under Give Permission.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.