A record moves to the bottom of the grid area if you expand the preview section of the record in Microsoft Dynamics CRM 4.0

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
You click the arrow to expand the preview section of a record in a grid in Microsoft Dynamics CRM 4.0. When you do this, the page is updated and the selected record moves to the bottom of the grid area.
Resolution
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 952547 - Last Review: 01/15/2015 17:52:07 - Revision: 4.0

  • Microsoft CRM client for Microsoft Office Outlook
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