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When you create an invoice in Microsoft Dynamics CRM 4.0, the invoice number that is automatically generated is one character shorter than you expect. For example, if the current invoice counter is 1234, the expected invoice number is PREFIX-01234-SUFFIX. However, the automatically generated invoice number is PREFIX-1234-SUFFIX.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The auto-numbering schema specifies a mask that contains the following three parts:
A five-digit counter
Note You must add zeros to the left of the five-digit counter if the counter is smaller than 10,000.
These parts are separated by dashes.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards