Error occurred during http request {"data":"","status":0,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"url":" 8&Culture=en-us","headers":{"Accept":"application/json, text/plain, */*"},"startTime":1446329344284},"statusText":""} A file moves out of the visible region in Windows Explorer when you use the List format in Windows Vista or in Windows 2008

A file moves out of the visible region in Windows Explorer when you use the List format in Windows Vista or in Windows 2008

This article has been archived. It is offered "as is" and will no longer be updated.
You open Windows Explorer in Windows Vista or in Windows Server 2008. However, when you use the List format to view the contents of a folder, the following issues may occur.

Scenario 1

In Windows Explorer, you create a file that has such a long name that the name cannot be fully displayed in the active window. In this scenario, the file that has the long name moves out of the visible region when you perform one of the following actions:
  • You try to rename the file that has the long name, or you rename any other file that is in the active window.
  • You create a new file in the active window.
If you press F5 to update Windows Explorer, the file is visible again.

Scenario 2

The scroll box moves alternately to the right side and to the left side when you perform the following actions:
  • You create many files that do not fit in a single Windows Explorer view.
  • You select a file in any column other than the last column.
  • You use the arrow keys to move between files.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Package_for_kb953348_client_0~31bf3856ad364e35~x86~~ Applicable19,13921-May-200816:03Not Applicable
Package_for_kb953348_client_1~31bf3856ad364e35~x86~~ Applicable1,36721-May-200816:03Not Applicable
Package_for_kb953348_client~31bf3856ad364e35~x86~~ Applicable1,71521-May-200816:03Not Applicable
Package_for_kb953348_sc_0~31bf3856ad364e35~x86~~ Applicable1,42121-May-200816:03Not Applicable
Package_for_kb953348_sc~31bf3856ad364e35~x86~~ Applicable1,42421-May-200816:03Not Applicable
Package_for_kb953348_server_0~31bf3856ad364e35~x86~~ Applicable1,42521-May-200816:03Not Applicable
Package_for_kb953348_server~31bf3856ad364e35~x86~~ Applicable1,43221-May-200816:03Not Applicable
Package_for_kb953348_winpesrv_0~31bf3856ad364e35~x86~~ Applicable1,42221-May-200816:03Not Applicable
Package_for_kb953348_winpesrv~31bf3856ad364e35~x86~~ Applicable1,43121-May-200816:03Not Applicable
Package_for_kb953348_winpe_0~31bf3856ad364e35~x86~~ Applicable18,74321-May-200816:03Not Applicable
Package_for_kb953348_winpe~31bf3856ad364e35~x86~~ Applicable1,42521-May-200816:03Not Applicable
Update.mumNot Applicable18,70621-May-200816:03Not Applicable Applicable10,21021-May-200803:27Not Applicable Applicable10,20321-May-200804:01Not Applicable
Windows Vista and Windows Server 2008, x64-based versions
File nameFile versionFile sizeDateTimePlatform Applicable10,25221-May-200803:45Not Applicable Applicable10,24521-May-200804:41Not Applicable
Update.mumNot Applicable18,87621-May-200816:03Not Applicable
Windows Vista and Windows Server 2008, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Ia64_5d4d445991284f114237782d5eca3d21_6595b64144ccf1df_6.0.6001.22184_none_e0925748f4768ebb.manifestNot Applicable63721-May-200816:03Not Applicable
Ia64_a4b418e909f9e85251419d7f7e9d0c30_6595b64144ccf1df_6.0.6001.22184_none_df37ff1c18db1801.manifestNot Applicable93621-May-200816:03Not Applicable Applicable10,22421-May-200804:27Not Applicable
Package_1_for_kb953348~31bf3856ad364e35~ia64~~ Applicable1,72021-May-200816:03Not Applicable
Package_2_for_kb953348~31bf3856ad364e35~ia64~~ Applicable1,89821-May-200816:03Not Applicable
Package_3_for_kb953348~31bf3856ad364e35~ia64~~ Applicable1,89821-May-200816:03Not Applicable
Package_for_kb953348_sc_0~31bf3856ad364e35~ia64~~ Applicable1,42521-May-200816:03Not Applicable
Package_for_kb953348_sc~31bf3856ad364e35~ia64~~ Applicable1,42621-May-200816:03Not Applicable
Package_for_kb953348_server_0~31bf3856ad364e35~ia64~~ Applicable1,42921-May-200816:03Not Applicable
Package_for_kb953348_server~31bf3856ad364e35~ia64~~ Applicable1,43421-May-200816:03Not Applicable
Package_for_kb953348_winpesrv_0~31bf3856ad364e35~ia64~~ Applicable1,42621-May-200816:03Not Applicable
Package_for_kb953348_winpesrv~31bf3856ad364e35~ia64~~ Applicable1,43321-May-200816:03Not Applicable
Update.mumNot Applicable2,42321-May-200816:03Not Applicable
To work around these issues, view the contents in a format other than the List format.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 953348 - Last Review: 01/16/2015 10:35:22 - Revision: 1.1

  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
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