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You open Windows Explorer in Windows Vista or in Windows Server 2008. However, when you use the List format to view the contents of a folder, the following issues may occur.
In Windows Explorer, you create a file that has such a long name that the name cannot be fully displayed in the active window. In this scenario, the file that has the long name moves out of the visible region when you perform one of the following actions:
You try to rename the file that has the long name, or you rename any other file that is in the active window.
You create a new file in the active window.
If you press F5 to update Windows Explorer, the file is visible again.
The scroll box moves alternately to the right side and to the left side when you perform the following actions:
You create many files that do not fit in a single Windows Explorer view.
You select a file in any column other than the last column.
You use the arrow keys to move between files.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
There are no prerequisites.
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008, x86-based versions