Article ID: 953794 - View products that this article applies to.
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On a Windows Server 2003 based computer with Broadcom NIC card installed, if you try to restart or shut down it, you may receive the following error message:
STOP: 0x0000007E (0xc0000005,parameter2 , parameter3 , parameter4)
For 64 bit of Windows Server 2003, the error code is:
STOP: 0x0000007E (0xFFFFFFFFC0000005,parameter2 , parameter3 , parameter4)
NOTE: This issue mainly occurs when the network interface is disabled under network connections.
To resolve this issue, contact the Broadcom, or the manufacturer of the computer. Sometimes, upgrading or downgrading the driver may help.
For Dell computers that encounter this issue, Dell has provided the download of the v.10.18.06,A03 Broadcom Driver.You may search on the following Web site.
By October 2007, Dell has released an article to describe the issue. The Article ID is 326624.
Stop Error 0x0000007E on Restart or Shutdown of Microsoft® Windows® 2003. (Article ID: 326624)
For HP computers, you may look for the driver from the Web site below:
For IBM servers, you may search in the following Web site for the drivers:
By March 2008, IBM has released the following document for the issue. The Document id is MIGR-5072030.
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Article ID: 953794 - Last Review: January 16, 2015 - Revision: 2.0