Article ID: 954197 - View products that this article applies to.
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Microsoft Exchange Server 2007 Client Access Servers (CAS) cannot copy the offline address book (OAB) from the OAB share on Windows Server 2008-based Exchange 2007 Cluster Continuous Replication (CCR) clusters. The result of this situation is that OAB data on CAS servers may be stale. Or, you may be unable to download the offline address list because it is unavailable. Additionally, the following event is logged on the CAS server:
This problem occurs because Windows Server 2008 clustering introduces the concept of share scoping. In share scoping, a file share is specific to either the node name or to one of the cluster name objects that the share hosts. In this case, if the share is shared by the node name, it cannot be accessed by the Clustered Mailbox Server (CMS) name.
Download and install Update Rollup 5 for Exchange 2007 Service Pack 1. For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 5 for Exchange Server 2007 Service Pack 1For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
For more information about how to manage offline address books, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb124351(EXCHG.80).aspxFor more information about CCR, visit the following Microsoft Web site:
Article ID: 954197 - Last Review: January 16, 2015 - Revision: 2.0