Article ID: 954256 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario in Microsoft Dynamics CRM 4.0:
However, you expect that an e-mail notification is sent to the equipment resource or to the facility resource when you schedule the service activity.
At least one recipient does not have an e-mail address or is marked as 'Do Not Allow' e-mail.
If the DevErrors parameter is enabled, you receive the following error message:
Crm Exception: Message: Object address not found on party or party is marked as non-emailable, ErrorCode: -2147218688
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards