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FIX: The response message from the Web service is not tracked in BizTalk Server 2006 R2

Consider the following scenario:
  • In Microsoft BizTalk Server 2006 R2, you have an orchestration that consumes a Web service.
  • You are using a static solicit-response send port (two-way).
  • On this port, you enable message body tracking for request messages before the port processing and for response messages after the port processing.
In this scenario, when you start Health and Activity Tracking (HAT), only the request message that is sent to the Web service is tracked. The response message from the Web service is not tracked.
This problem occurs because of an issue in the BizTalk Messaging Engine.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have BizTalk Server 2006 R2 installed to apply this hotfix.

Restart information

You must restart the BizTalk Host instance after you apply this hotfix.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
BizTalk Server 2006 R2, x86
File nameFile versionFile sizeDateTimePlatform
BizTalk Server 2006 R2, x64
File nameFile versionFile sizeDateTimePlatform
Note Because of file dependencies, the most recent hotfix that contains this file may also contain additional files.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the tracked information, visit the following Microsoft Developer Network (MSDN) Web site:For more information about message tracking, visit the following MSDN Web site:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 954276 - Last Review: 02/18/2009 21:28:11 - Revision: 1.0

Microsoft BizTalk Server 2006 R2 Branch Edition, Microsoft BizTalk Server 2006 R2 Developer Edition, Microsoft BizTalk Server 2006 R2 Enterprise Edition, Microsoft BizTalk Server 2006 R2 Standard Edition

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