Article ID: 954313 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to log on to the Microsoft Dynamics CRM Web site from the Microsoft Dynamics CRM 4.0 server, you receive the following error message:
This problem occurs if the following conditions are true:
Request IP Address has different address family from network address.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards