Article ID: 954651 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Microsoft Office Communicator 2007 downloads the full offline address book (GalContacts.db) every 30 days.
This behavior may cause very high network usage when many Communicator 2007 clients try to download the offline address book at the same time.
Note The local GalContacts.db file is in the following path:
To resolve this problem, install the Communicator 2007 update package that is dated October 24, 2008. After you install the Communicator 2007 update package that is dated October 24, 2008, Communicator 2007 downloads the address book according to the following scenarios:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.