This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
Description of System Center Operations Manager 2007 Service Pack 1
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
You must have System Center Operations Manager 2007 Service Pack 1 installed to apply this hotfix.
You do not have to restart the computer after you apply this hotfix.
Hotfix Replacement Information
This hotfix does not replace a previously released hotfix.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone
tab in the Date and Time
item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
To resolve the issue, install hotfix 954823. When you install this hotfix, parameters that are collected after the installation of the hotfix can be displayed. This is limited to parameters 1 through 20.Note
Although the generic CSV text log collection rules may be configured to collect up to 30 parameters, only the first 20 may be displayed in the Custom Event report. This is a known limitation.
This hotfix contains an updated management pack library that must be imported from an Operations Manager operations console.
To extract the hotfix files that are contained in this hotfix, follow these steps:
- Copy the SystemCenterOperationsManager2007-SP1-KB954823-X86-X64-ENU.MSI file to either a local folder or to an available network shared folder.
- Run the SystemCenterOperationsManager2007-SP1-KB954823-X86-X64-ENU.MSI file locally on each computer that meets the predefined criteria.
Note The installation path is typically the following path:
Program Files\System Center Hotfix UtilityNote You can run the SystemCenterOperationsManager2007-SP1-KB954823-X86-X64-ENU.MSI file from either Windows Explorer or from a command prompt.
This hotfix contains the following updated management pack:
This management pack must be imported into Operations Manager. It is located in the System Center Hotfix Utility
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.