Article ID: 955049 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to go offline in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, you receive the following error message:
This problem occurs if the Microsoft Dynamics CRM 4.0 client for Outlook is configured for an organization that is not the default organization.
Failed move data for entity 'Saved View' during action Insert, countRows=13. Contact your Microsoft Dynamics CRM administrator for assistance and try going offline again.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards
Article ID: 955049 - Last Review: January 15, 2015 - Revision: 4.0