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Error message when you add a node to a SQL Server 2005 failover cluster on the Service Account page of the SQL Server 2005 Setup Wizard: "SQL Server Setup could not validate the service accounts"

Extended support for SQL Server 2005 ends on April 12, 2016

If you are still running SQL Server 2005 after April 12, 2016, you will no longer receive security updates and technical support. We recommend upgrading to SQL Server 2014 and Azure SQL Database to achieve breakthrough performance, maintain security and compliance, and optimize your data platform infrastructure. Learn more about the options for upgrading from SQL Server 2005 to a supported version here.

SYMPTOMS
Consider the following scenario. When you install a Microsoft SQL Server 2005 failover cluster, you specify a SQL Server resource group. The name of the SQL Server resource group contains a trailing space. After the installation, you add a node to the SQL Server 2005 failover cluster. On the Service Account page of the SQL Server 2005 Setup Wizard, you provide the correct account information. In this scenario, you receive the following error message when you click Next:
SQL Server Setup could not validate the service accounts. Either the service accounts have not been provided for all of the services being installed, or the specified username or password is incorrect. For each service, specify a valid username, password, and domain, or specify a built-in system account.
WORKAROUND
To work around this problem, delete the trailing space in the name of the SQL Server resource group.

If you are using Windows Server 2008, follow these steps:
  1. In Control Panel, double-click Administrative Tools, and then double-click Failover Cluster Management.
  2. In Failover Cluster Management, expand Services and Applications, right-click the SQL Server resource group of the failover cluster, and then click Rename.
  3. Delete the trailing space in the name.
If you are using Windows Server 2003, follow these steps:
  1. In Control Panel, double-click Administrative Tools, and then double-click Cluster Administrator.
  2. In Cluster Administrator, expand Groups, right-click the SQL Server resource group of the failover cluster, and then click Rename.
  3. Delete the trailing space in the name.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
SQL Cluster maintain node account validation
Properties

Article ID: 955506 - Last Review: 08/05/2008 23:08:38 - Revision: 1.0

Microsoft SQL Server 2005 Workgroup Edition, Microsoft SQL Server 2005 Standard Edition, Microsoft SQL Server 2005 Developer Edition, Microsoft SQL Server 2005 Enterprise Edition

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