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This Web console hotfix package for Microsoft System Center Operations Manager 2007 resolves the issues that are described in the "More information" section. Because this package is cumulative, details are also provided for those fixes that have already been released and that are superseded by this package.
The following issues are resolved in this hotfix package:
When you use the Web console to view performance data of a single agent, instances of counters for other agents are displayed because the dialog box that displays the counters is scoped incorrectly. Additionally, if the total number of returned counter objects is greater than 500, it may become impossible to select the required counters because they may not be included in the selection.
When you select a diagram view for a Windows Computer object, the Windows Computer object that is displayed in the resulting diagram may not be the object that is selected.
When you view a State View on the Web console, and the view criteria includes the with a specific health state setting, the view may be empty. Or, the view may not display the same behavior as the same view when it is rendered on the Operations Manager console.
954049 Description of the hotfix rollup package for System Center Operations Manager 2007 Service Pack 1 and for System Center Essentials 2007 Service Pack 1: July 25, 2008
954090 Objects that are displayed in a performance view are not scoped to the specified group when they are viewed in the Web Console of Operations Manager 2007 Service Pack 1
Note The Web console Server role is supported in Windows Server 2008 after you apply hotfix rollup package 954049. Hotfix rollup package 954049 should be applied on a Windows Server 2008-based computer that is running the Server role on the Web console. Make sure that you apply hotfix rollup package 954049 before you apply hotfix 955523.
This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
971541 Description of System Center Operations Manager 2007 Service Pack 1
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must have System Center Operations Manager 2007 Service Pack 1 installed. This hotfix must be applied on each computer that hosts a Microsoft Operations Manager Web console server.
Note If you apply this hotfix package on a Windows Server 2008-based computer on which User Account Control (UAC) is enabled, you must run the hotfix package installer at a command prompt by using the Run as Administrator option.
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007, x86 versions
To extract the files that are contained in this hotfix package, follow these steps:
Copy the SystemCenterOperationsManager2007-SP1-KB955523-X86-X64-ENU.msi fileto either a local folder or an available network shared folder.
Run the SystemCenterOperationsManager2007-SP1-KB955523-X86-X64-ENU.msi file locally on each applicable computer that meets the predefined criteria.
Note You can run the SystemCenterOperationsManager2007-SP1-KB955523-X86-X64-ENU.msi file from either Windows Explorer or at a command prompt.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft System Center Operations Manager 2007 R2.
For a list of issues that are fixed in Microsoft System Center Operations Manager 2007 R2, refer to the following article in the Microsoft Knowledge base:
971410 List of issues that are fixed in System Center Operations Manager 2007 R2
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates