You are currently offline, waiting for your internet to reconnect

Description of the Microsoft Office Outlook 2003 hotfix package (Outlook.msp): August 26, 2008

This article describes the Microsoft Office Outlook 2003 issues that are fixed in the hotfix package that is dated August 26, 2008.

List of issues that are fixed

This hotfix fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • You add new attendees to a recurring meeting, and then you send these new attendees an update to the meeting. After you do this, the new attendees will not receive exceptions to the recurring meeting.
  • You try to access a public folder in Outlook 2003. When you click the public folder, Outlook 2003 crashes. This issue occurs when the following conditions are true:
    • Outlook 2003 is in Cached Exchange mode
    • The public folder's home server was moved to a new server.
  • If an appointment contains invalid recurrence data, reminders for the appointment are not issued. This behavior occurs only when Office 2003 Service Pack 3 (SP3) is installed.
  • In Outlook 2003, you see a link to a Windows SharePoint Services calendar under Other Calendars in the Calendar pane. This link is still present even after you delete the calendar. If you click this calendar, you may receive the following error message:
    The operation cannot be performed because the object has been deleted.
    After you receive this error message, Outlook 2003 crashes.
  • When you use Outlook 2003 in cached mode, you can unexpectedly add a global address list (GAL) contact as a delegate in Outlook 2003. You should be unable to perform this action. Instead, you should have received the following error message:
    The user 'username' could not be added. Non-local users cannot be given rights on this server.
More information

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


The following list contains prerequisites for the hotfix package:
  • This hotfix is a Microsoft Office 2003 Service Pack 3 hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 3 installed.

    For more information about Office 2003 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
    870924 How to obtain the latest service pack for Office 2003

Restart information

You do not have to restart the computer after you apply this hotfix package.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
File nameFile versionFile sizeDateTime
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Outlook.mspNot Applicable9,996,28821-Aug-200815:38
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
File nameFile versionFile sizeDateTime
outlook2003 ol2003
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 956310 - Last Review: 06/21/2014 15:13:00 - Revision: 1.0

  • kboffice2003presp4fix kbaddressbook kbexpertisebeginner kbhotfixrollup kbfix kbqfe kbHotfixServer KB956310