This article has been archived. It is offered "as is" and will no longer be updated.
Consider the following scenario:
You try to send a message that is larger than 48 kilobytes (KB) by using Entourage.
The message is sent through the Client Access server (CAS) role of Exchange Server 2007.
Your mailbox is located on the mailbox server role of a Windows Server 2008-based computer that is running Exchange Server 2007.
In this scenario, the W3wp.exe process crashes on the CAS server. Additionally, the following event is logged in the Application log:
Log Name: Application Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic Description: Faulting application w3wp.exe, version 7.0.6001.18000, time stamp 0x47919ed8, faulting module exprox.dll, version 18.104.22.168, time stamp 0x47427a9a, exception code 0xc0000005, fault offset 0x0000000000068511, process id 0x%9, application start time 0x%10.
To resolve this problem, download Update Rollup 5 for Exchange 2007 Service Pack 1. For more information about Update Rollup 5 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: