A mail merge template is unexpectedly associated with an incorrect custom entity after you export the template into a new environment in Microsoft Dynamics CRM 4.0

This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
You export a mail merge template that is associated with a custom entity from one environment to another environment in Microsoft Dynamics CRM 4.0. When the mail merge template is imported into the new environment, the mail merge template is associated with an incorrect custom entity.
Resolution
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 956771 - Last Review: 01/15/2015 02:24:10 - Revision: 3.0

  • Microsoft Dynamics CRM 4.0
  • kbnosurvey kbarchive kbexpertiseinter kbfix kbautohotfix kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB956771
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