Article ID: 957155 - View products that this article applies to.
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Microsoft Antigen 9.0 for Exchange with Service Pack 1 scan job processes use a large amount of CPU resources. When this high usage of resources occurs, a scan job may fail.
For example, assume that you run a manual scan job. If the AntigenService.exe process uses a large amount of CPU resources, the manual scan job may fail.
This problem occurs because the TAR navigator that is used to extract the contents of .tgz files cannot correctly extract the contents of the .tgz files.
To resolve this problem, install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957075Note You must install Antigen 9.0 for Exchange with Service Pack 1 before you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
(https://support.microsoft.com/kb/957075/ )Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 957155 - Last Review: January 15, 2015 - Revision: 1.0