The Exchange Management Console crashes when one or more domain controllers of a top-level domain are not reachable

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Consider the following scenario.
  • The Microsoft Exchange Server 2007 organization is deployed for two or more domain trees within one forest.
  • For some reason, the domain controllers of one or more top-level domain are not reachable.
  • An Exchange administrator tries to create a new mailbox or checks existing mailbox properties in the Exchange Management Console.
In this scenario, the Exchange Management Console may crash.
Exchange Server 2007 holds a list of all top-level domains. When a top-level domain is not reachable, an unexpected exception occurs that causes the Exchange Management Console crash.
To resolve this problem, install Update Rollup 7 for Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 957227 - Last Review: 01/15/2015 10:18:07 - Revision: 2.0

  • Microsoft Exchange Server 2007 Service Pack 1
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