You can unexpectedly promote an appointment that has no specified subject even though the Subject attribute of the Appointment entity is set to Business Required in Microsoft Dynamics CRM 4.0

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Symptoms
In Microsoft Dynamics CRM 4.0, you can unexpectedly promote an appointment that has no specified subject even though the Subject attribute of the Appointment entity is set to Business Required. Therefore, after the appointment is tracked into Microsoft Dynamics CRM database, you cannot open a service calendar that contains the appointment. Instead, you receive the following error message:
An error has occurred.
Additionally, you receive this error message if you filter some appointments by week or by month, and the appointment meets the criterion of the filter.
Resolution
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards
Properties

Article ID: 957270 - Last Review: 01/15/2015 10:18:34 - Revision: 3.0

Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM for Microsoft Office Outlook

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