Article ID: 957378 - View products that this article applies to.
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In Microsoft Office Outlook 2007, you receive a read receipt from an Outlook client who is using a non-Exchange e-mail account. In the message body of the read receipt, the character set in the HTML code differs from the character set of the content-type header.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this problem for the newly generated read receipts, follow these steps:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.