Windows XP/Vista Workstations Fail To Connect to SBS 2008 When Using Http://connect
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Cannot find server or DNS Error
- If you attempt to ping "connect" from command prompt it fails with:
"Ping request could not find host connect."
- If you attempt to ping the "FQDN" <connect.domainname.local> it resolves successfully.
- Click Start, click Run and type: ncpa.cpl and click OK.
- Right click the Local Area Connection network card and click Properties.
- Select Internet Protocol (TCP/IP) and click Properties.
- Confirm that the IP address is on the same subnet and that the Preferred DNS server is pointing to the IP of the Small Business Server.
- Click the Advanced button and click the DNS Tab.
- Fill in the "DNS suffix for this connection" box with the DNS suffix name.
In order to find the correct dns suffix open a command prompt on the SBS 2008 server and type: Set Userdnsdomain
This will return the USERDNSDOMAIN=<yourdnsdomainsuffix.local>
- After entering the correct DNS suffix, click OK two times and click Close.
- Close Network Connections.
To test the setting open a command prompt and attempt to ping "connect". This should resolve to the ip address of the Small Business Server 2008.
- Open Internet Explorer on the workstation and type: http://connect and hit <enter>
You should now get the "Welcome to Windows Small Business Server 2008"
- Give the workstation a static IP address on the same subnet as the SBS server.
- Verify that the DNS suffix for this connection is blank.
- From workstation open command prompt and ping connect or sbsconnectcomputer.
- Open Internet Explorer on the workstation and type: http://connect and hit <enter>.
Article ID: 957708 - Last Review: 11/16/2010 20:42:00 - Revision: 2.0
- kbnomt kbrapidpub KB957708