Article ID: 958072 - View products that this article applies to.
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After you upgrade from Microsoft Dynamics CRM 3.0 to Microsoft Dynamics CRM 4.0, you cannot use some user queries that run against contacts, leads, or accounts. When you cannot use these user queries, an event that resembles the following is logged in the Crm40srvsetup.log file:
17:13:31|Verbose| Entering ManyToManyFetchXmlUpgradeAction
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684For more information about Microsoft Dynamics CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(https://support.microsoft.com/kb/887283/ )Microsoft Business Solutions CRM software hotfix and update package naming standards