Article ID: 958428 - View products that this article applies to.
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In the Japanese version of Microsoft Internet Security and Acceleration (ISA) Server 2006 with Service Pack 1 (SP1) Management Console, the log query returns no results in the log viewer when the logging filter contains a string parameter and the logging is not live.
For example, the logging filter is configured as follows:
Note This problem may also occur in the versions of ISA Server 2006 whose languages use multibyte character encoding. This problem does not occur in the English version of ISA Server 2006.
This problem occurs because of a mismatch in the conversion between Unicode and multibyte text. ISA Server Management Console uses UTF8 encoding. The ISA Server Firewall service uses the current code page.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this problem, follow these steps:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 958428 - Last Review: January 15, 2015 - Revision: 1.1