An unexpected text string appears at the top of the message body when an Exchange Server 2007 user sends an HTML message by using Outlook Web Access

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SYMPTOMS
When a Microsoft Exchange Server 2007 user sends an HTML e-mail message to mobile phone users by using Microsoft Office Outlook Web Access, the mobile phone users see some unexpected text. This text appears at top of the message body, and in Outlook Web Access or in Microsoft Office Outlook Express, the text resembles the following:
MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px }
CAUSE
Exchange Server 2007 inserts a STYLE tag in the HEAD section of an HTML part without a comment tag when HTML messages are submitted by using Outlook Web Access. This causes some message clients that do not support STYLE tags to display the text that is in the STYLE tag, and this text is displayed at the top of the message body.
RESOLUTION
To resolve this problem, install Update Rollup 7 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 958472 - Last Review: 01/15/2015 10:21:21 - Revision: 1.1

  • Microsoft Exchange Server 2007 Service Pack 1
  • kbnosurvey kbarchive kbsurveynew kbhotfixrollup kbexpertiseinter kbqfe KB958472
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