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This article describes the 2007 Microsoft Office system issues that are fixed in the hotfix package that is dated October 28, 2008.
This article describes the following items about the hotfix package:
The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart the computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.
This hotfix package fixes the following issues that are not previously documented in a Microsoft Knowledge Base article:
After you install 2007 Microsoft Office suites Service Pack 1 on a computer that has Windows Installer 4.x installed, Office Customization Tool (OCT) updates are sequenced incorrectly, and the OCT updates are not applied.
If a 2007 Microsoft Office system product is installed on a Windows Vista-based computer, any successive installations cause a crash of the Msiexec.exe process. This problem occurs when the following conditions are true:
The successive installation uses the system account.
The successive installation uses a customization file that was created by using the OCT.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
How to apply this hotfix
Download the hotfix package.
Extract the following file from the hotfix package:
Double-click the file that you extracted in step 2 to add or replace the following files in the root of the Office installation source:
Use these new files to save the Office Customization Tool updates.
There are no prerequisites for installing this hotfix.
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
To use one of the hotfixes in this package, you do not have to make any changes to the registry.
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates