In Microsoft Office Outlook 2003, you embed a Web Browser control into a custom form. When you open an instance of that form and then display a Web page in the Web Browser control, you try to use one of the following keyboard shortcuts:
When you do this, you receive the following error message:
The operation failed. An object could not be found.
Steps to resolve this problem
To fix this problem, follow these steps:
This issue is fixed in the Outlook 2003 Post-Service Pack 3 hotfix package that was released on October 28, 2008. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
957220 Description of the Outlook 2003 post-Service Pack 3 hotfix package (Outlook.msp): October 28, 2008
958701 Description of the Outlook 2003 Post-Service Pack 3 hotfix package (Engmui.msp, Olkintl.msp, and Outlook.msp): October 28, 2008
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To enable this hotfix, follow these steps:
Exit Outlook 2003.
Click Start, click Run, type regedit, and then click OK.
Locate and then click to select the following registry key: