The Internet Connection Wizard starts and requires you to set up an Outlook Express e-mail account when you click the Mail button in Internet Explorer on a computer that is running an x64-based version of Windows Server 2003

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Consider the following scenario:
  • Microsoft Office Outlook 2003 is installed on a computer that is running an x64-based version of Windows Server 2003.
  • On this computer, you configure Outlook 2003 as the default e-mail client.
  • In Windows Internet Explorer, you click the Mail button to send a link or a Web page in an e-mail message.
In this scenario, you expect an Outlook 2003 e-mail message to open. However, the Internet Connection Wizard starts and requires you to set up a Microsoft Office Outlook Express e-mail account.
WORKAROUND
To work around this issue, click the Mail button in the 32-bit version of Internet Explorer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 958885 - Last Review: 01/16/2015 16:28:32 - Revision: 1.0

Microsoft Windows Server 2003, Datacenter x64 Edition, Microsoft Windows Server 2003, Enterprise x64 Edition, Microsoft Windows Server 2003, Standard x64 Edition

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