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Consider the following scenario:
In the Office Customization Tool (OCT), you configure some settings for Microsoft Office Word 2007, and then you create a Setup customization file (.msp).
You use the .msp file to deploy the 2007 Microsoft Office system.
You apply hotfix 956795, and then you set a policy for Word 2007.
In this scenario, when you start Word 2007, the settings in the .msp file are not applied to Word 2007.
To resolve this issue, apply hotfix 957697. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957697 Description of the Word 2007 hotfix package (Word.msp): October 28, 2008