The last logon time is not updated to reflect the logon times that have occurred after users log on to their mailboxes by using the Entourage client in an Exchange 2007 environment

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SYMPTOMS
In a Microsoft Exchange Server 2007 environment, the last logon time is not updated to reflect the logon times that have occurred after users log on to their mailboxes by using the Entourage client. However, the logon times are tracked if users use a Microsoft Outlook client to log on to their mailboxes.

Note Exchange Server 2003 correctly tracks both the Entourage client and the Outlook client logon times in this scenario.
CAUSE
This issue occurs because Exchange 2007 does not track the last logon time for Web Distributed Authoring and Versioning (WebDAV) clients. By default, Entourage clients communicate with Exchange servers by using the WebDAV protocol.
RESOLUTION
To resolve this problem, install Update Rollup 7 for Exchange 2007 Service Pack 1. For more information about Update Rollup 7 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
MORE INFORMATION
For more information about WebDAV, visit the following Web site:You can run the following command to check a user's LastLogonTime in Exchange Management Shell.
Get-MailboxStatistics -Identity <Username>
For more information about the Get-MailboxStatistics command, visit the following Web site:
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 959434 - Last Review: 01/16/2015 03:23:17 - Revision: 1.1

  • Microsoft Exchange Server 2007 Service Pack 1
  • kbnosurvey kbarchive kbqfe kbfix kbexpertiseadvanced kbsurveynew kbhotfixrollup KB959434
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