This article has been archived. It is offered "as is" and will no longer be updated.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
Source: Microsoft Support
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
In certain scenarios where the screen resolution changes without user interaction (mouse or keyboard input), such as laptop lid closure with an external monitor attached, or an external monitor detached during standby, the screen resolution may be changed by the video driver.
If a screensaver or welcome screen is actively running during this scenario, the screen saver or welcome screen may be distorted and appear smaller or larger than the full screen resolution.
This issue happens because the welcome screen and default screensaver applications that shipped with Windows do not subscribe and react to changes in the display resolution and resize themselves accordingly. This is typically not needed, because the user scenarios to change the resolution without user interaction, thus keeping the screensaver running; are not very common.
This is a display issue only and will be resolved upon user interaction such as moving the mouse or keyboard. Upon user interaction the screensaver and welcome screen will exit and resize accordingly on next start.
MICROSOFT INTERNAL SUPPORT INFORMATION
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Business N, Windows Vista Business N 64-bit Edition, Windows Vista Enterprise, Microsoft Windows XP Service Pack 3, Microsoft Windows XP Service Pack 2, Windows Vista Home Basic, Windows Vista Home Basic Beta, Microsoft Windows XP Professional, Windows Vista Home Basic N, Windows Server 2008 Datacenter, Windows Vista Home Basic N 64-bit Edition, Windows Server 2008 Enterprise, Windows Server 2008 Standard, Windows Vista Home Premium, Windows Vista Ultimate, Windows Vista Home Premium Beta, Windows Vista Service Pack 1, Windows Vista Starter, Microsoft Windows Server 2003, Standard Edition (32-bit x86)