When you run an application that uses the scroll bar control of the Common Controls file on a Windows XP-based computer, the scroll bar control does not work correctly

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This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
Assume that you develop an application that uses the scroll bar control of the Common Controls file (Comctl32.dll). However, when you run the application on a Windows XP-based computer, the scroll bar control does not work correctly. When this problem occurs, the parent window of the scroll bar resizes as you scroll the scroll bar.

This problem occurs if the scroll bar loses the mouse capture while the scroll bar is being scrolled. For example, the scroll bar may lose the mouse capture because of other tasks that are running in the background.
RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 or a later service pack installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with Service Pack 2, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Comctl32.dll6.0.2900.34721,054,20805-Nov-200806:23x86
Controls.manNot Applicable1,86205-Nov-200806:29Not Applicable
Comctl.manNot Applicable62105-Nov-200806:29Not Applicable
Windows XP with Service Pack 3, x86-based versions
File nameFile versionFile sizeDateTimePlatform
Comctl32.dll6.0.2900.57051,054,20805-Nov-200806:21x86
Controls.manNot Applicable1,86205-Nov-200806:26Not Applicable
Comctl.manNot Applicable62105-Nov-200806:26Not Applicable
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about Common Controls, visit the following Microsoft Web site:
Properties

Article ID: 959540 - Last Review: 01/16/2015 17:56:51 - Revision: 2.0

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • kbnosurvey kbarchive kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB959540
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