You are currently offline, waiting for your internet to reconnect

Your browser is out-of-date

You need to update your browser to use the site.

Update to the latest version of Internet Explorer

An error message occurs when you try to install Hotfix Rollup 3 for Antigen 9.0 with Service Pack 1: "An error (-5011 : 0x80040707) has occurred while running the setup"

SYMPTOMS
When you try to install Hotfix Rollup 3 for Microsoft Antigen 9.0 with Service Pack 1, you may receive the following error on the “Installation Type” screen during the setup:
"An error (-5011 : 0x80040707) has occurred while running the setup.
RESOLUTION
This problem is fixed in Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957075 Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
Note
  • You must install Antigen 9.0 with Service Pack 1 before you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
  • There are two hotfix rollup packages that are available. One hotfix rollup is only for stand-alone server, and the other hotfix rollup is for clustered environments. If you are running a clustered environment, you must install the full install package instead of the rollup-only package.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Rollup 3; Antigen; RU3; SP1; 80040707
Properties

Article ID: 960041 - Last Review: 12/17/2008 21:31:58 - Revision: 1.0

  • Microsoft Antigen for SMTP Gateways Service Pack 1
  • Microsoft Antigen for Exchange Service Pack 1
  • kbqfe kbexpertiseadvanced kbhotfixrollup kbsurveynew kbfix KB960041
Feedback