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The Microsoft Exchange Information Store does not shut down on a clustered Exchange server when Antigen 9.0 for Exchange with Service Pack 1 is installed. Additionally, the following events are logged in the Application log:
Event ID : 1145 Raw Event ID : 1145 Record Nr. : 273927 Category : Resource Monitor Source : ClusSvc Type : Error Generated : 17/09/2008 1:19:14 Written : 17/09/2008 1:19:14 Machine : <MachineName> Message : Cluster resource Exch IS_MachineName timed out. If the pending timeout is too short for thisresource, consider increasing the pending timeout value.
Event ID : 1069 Raw Event ID : 1069 Record Nr. : 273928 Category : Failover Mgr Source : ClusSvc Type : Error Generated : 17/09/2008 1:19:41 Written : 17/09/2008 1:19:41 Machine : <MachineName> Message : Cluster resource 'Exch IS_MachineName' in Resource Group 'Exchange' failed.
To resolve this issue, install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
957075 Description of Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1
You must install Antigen 9.0 for Exchange with Service Pack 1 before you install Hotfix Rollup 5 for Antigen 9.0 with Service Pack 1.
There are two hotfix rollup packages available. One is for stand-alone server only. The other is for clustered environments only. If you are running a clustered environment, you must install the full install package instead of the rollup-only package.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.