The Microsoft Exchange Information Store service crashes on an Exchange Server 2007 that has the mailbox server role installed
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The Microsoft Exchange Information Store service crashes on an Exchange Server 2007 that has the mailbox server role installed. Additionally, the following error message is logged:
Event Type: ErrorEvent Source: MSExchange CommonEvent Category: General Event ID: 4999Description:Watson report about to be sent to dw20.exe for process id: 7336, with parameters: E12N, c-rtl-AMD64, <version>, store.exe, mdbrest.dll, 4e0f0, c0000005, d33a, <version>. ErrorReportingEnabled: False
This issue occurs because a meeting request contains an extremely large attendee address or display name. When the meeting request is opened in Microsoft Office Outlook or in OWA, the Exchange Collaboration Data Objects (EXCDO) component helps to process iCalendar object. However, EXCDO does not have a restriction for the address length or for name length. This causes the crash.
To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1. For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
After you install this hotfix, Exchange 2007 server may audit successful access to a user folder in a mailbox. The details of the auditing event are as follows:
Event ID 10100Event Source MSExchangeIS AuditingDescription The folder <folder name> in Mailbox '<mailbox name>' was opened by user <domain\user>Display Name: <folder name>Accessing User: <legacyExchangeDN of the mailbox user>Mailbox: <legacyExchangeDN of the mailbox user>Administrative Rights: xxClient Information (if Available):Machine Name: <machine>Process Name: xxProcess Id: xxApplication Id: xx
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 960633 - Last Review: 01/16/2015 03:27:26 - Revision: 3.0
Microsoft Exchange Server 2007 Service Pack 1
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