The SMS_Executive service process crashes on a Configuration Manager 2007 Service Pack 1 site server when you use Intel WS-MAN Translator to provision computers that are equipped with AMT 3.2.1 chipsets
This article has been archived. It is offered "as is" and will no longer be updated.
On a Microsoft System Center Configuration Manager 2007 Service Pack 1 site server, the SMS_Executive service process (Smsexec.exe) crashes. This behavior occurs when you use Intel WS-MAN Translator version 1.1, build 552 to provision some computers that are equipped with Active Management Technology (AMT) 3.2.1 chipsets.
Additionally, the following event is logged in the Application log:
Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: Date Time: Time User: N/A Computer: ComputerName Description: Faulting application smsexec.exe, version 4.0.6221.1000, faulting module amtopmgr.dll, version 4.0.6221.1126, fault address Address.
971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2
To resolve this problem, install hotfix rollup package 960804 on each Configuration Manager 2007 Service Pack 1 site server. For more information about the hotfix rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
960804 A hotfix rollup package addresses some issues with the Out of Band Management (OOB) feature in Configuration Manager 2007 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about AMT provisioning, visit the following Microsoft TechNet Web sites:
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.