Article ID: 961152 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
When you use some third-party migration tools to migrate data from Lotus Notes to Microsoft Exchange Server 2007, the information store service (Store.exe process) crashes intermittently.
There are certain messages that include unexpected data fields, and these data fields cause the problem.
To resolve this problem, install Update Rollup 8 for Exchange Server 2007 Service Pack 1.
For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 961152 - Last Review: January 15, 2015 - Revision: 1.1