Source: Microsoft Support
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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
Action
Browsing to a trunk's web site produces an error message in the browser: Request Error Forbidden Directory Listing denied Close the browser and try to Login again. Error Code: 403.14.
Result
Clients are unable to access the site.
Cause
The e-Gap/IAG ISAPI filter is not installed correctly in a trunk's web site, preventing IIS from rendering the page correctly.
Resolution
To correct the problem, the e-Gap/IAG must recreate the site, which reloads the ISAPI filter correctly. To do this, follow the following steps:
1) Open e-Gap/IAG Configuration.
2) Point the mouse to the affected trunk, Right-click on it and select disable.
3) Activate the e-Gap/IAG Configuration.
4) Re-enable the trunk by right-clicking on it and selecting enable.
5) Activate the e-Gap/IAG Configuration again.
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