Article ID: 961434 - View products that this article applies to.
When you perform a manual scan job to scan public folders in Microsoft Forefront Security for Exchange Server, the scan job fails. When you click Scan Job under Settings in the Forefront Server Security Administrator client, you also may not see any subfolder trees for the Manual Scan job.
Additionally, the following event is logged in the Application event log:
Event ID: 5014
Task Category: Scan Error
Manual scan failed.
To resolve this issue, install Microsoft Forefront Security for Exchange Server with Service Pack 2 (SP2).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/960465/ )Description of Forefront Security for Exchange Server with Service Pack 2
Article ID: 961434 - Last Review: July 1, 2009 - Revision: 1.0