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You cannot scan public folders in Forefront Security for Exchange Server, and event ID 5014 is logged in the Application log

SYMPTOMS
When you perform a manual scan job to scan public folders in Microsoft Forefront Security for Exchange Server, the scan job fails. When you click Scan Job under Settings in the Forefront Server Security Administrator client, you also may not see any subfolder trees for the Manual Scan job.

Additionally, the following event is logged in the Application event log:
Source: FSCManualScanner
Date: DateTime
Event ID: 5014
Task Category: Scan Error
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
Manual scan failed.
RESOLUTION
To resolve this issue, install Microsoft Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465 Description of Forefront Security for Exchange Server with Service Pack 2
Properties

Article ID: 961434 - Last Review: 07/01/2009 17:01:20 - Revision: 1.0

Microsoft Forefront Security for Exchange Server Service Pack 1, Microsoft Forefront Security for Exchange Server

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