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Symptoms

Consider the following scenario:

  • You create more than 99 volumes on one or more dynamic disks on a computer that is running Windows Server 2008 or Windows Vista.

  • The size of one of the volumes is larger than 2 terabytes.

  • You bring all dynamic disks online, take all dynamic disks offline, or restart the computer.

In this scenario, you cannot access the volumes. In the Disk Management snap-in of the Microsoft Management Console (MMC) window, all the dynamic disks are marked as "Invalid." Additionally, if you try to make these disks active, you receive the following error message:

"The operation is not allowed on the Invalid pack"

Cause

Volume manager incorrectly flags a Logical Disk Manager (LDM) record as incomplete if its size is the same size as of the size of a block on the disk. After the LDM record is flagged as incomplete, it is cleaned up. Therefore, all dynamic disks are marked as "Invalid," as described in the Symptom section.

Resolution

Update information

Note This update does not resolve the problem that is described in this article after this problem occurs. This update only prevents the problem if this update is installed in advance. Apply this update to systems that will probably experience the described problem in the future. Applying this update to systems that are experiencing the described problem does not resolve this problem.

The following files are available for download from the Microsoft Download Center:

DownloadDownload the Update for Windows Server 2008 for Itanium-based Systems (KB962975) package now.

DownloadDownload the Update for Windows Server 2008 (KB962975) package now.

DownloadDownload the Update for Windows Vista (KB962975) package now.

DownloadDownload the Update for Windows Vista for x64-based Systems (KB962975) package now.

DownloadDownload the Update for Windows Server 2008 x64 Edition (KB962975) package now.

Prerequisites

To apply this update, your computer must be running one of the following operating systems:

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2

  • Windows Vista Service Pack 1

  • Windows Vista Service Pack 2

Restart requirement

After you install this update, you must restart the computer if the Failover Cluster Management console (Cluadmin.msc) is open on the computer. Otherwise, you do not have to restart the computer or the cluster services.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are
listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista SP1

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6001.22423

292,848

30-Apr-2009

12:58

x86

For all supported x86-based versions of Windows Server 2008 SP2 and of Windows Vista SP2

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6002.22126

292,840

30-Apr-2009

12:36

x86

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6001.22423

1,032,160

30-Apr-2009

13:01

IA-64

For all supported Itanium-based versions of Windows Server 2008 SP2

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6002.22126

1,032,152

30-Apr-2009

12:26

IA-64

For all supported x64-based versions of Windows Server 2008 and of Windows Vista SP1

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6001.22423

408,032

30-Apr-2009

13:20

x64

For all supported x64-based versions of Windows Server 2008 SP2 and of Windows Vista SP2

File name

File version

File size

Date

Time

Platform

Volmgrx.sys

6.0.6002.22126

408,040

30-Apr-2009

12:58

x64

Workaround

If you did not install this update, assign drive letters to all volumes that are larger than 2 terabytes to prevent this problem.


Note This workaround has to be applied before this problem occurs.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Additional file information

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windos Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Package_for_kb962975_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

01-May-2009

09:23

Not Applicable

Package_for_kb962975_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

01-May-2009

09:23

Not Applicable

Package_for_kb962975_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,421

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,690

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,701

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,425

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

01-May-2009

09:23

Not Applicable

X86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22423_none_dd79c5859f53f212.manifest

Not Applicable

4,269

30-Apr-2009

14:14

Not Applicable

X86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22126_none_df63384b9c77933b.manifest

Not Applicable

4,269

30-Apr-2009

19:07

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22423_none_3998610957b16348.manifest

Not Applicable

4,535

30-Apr-2009

14:23

Not Applicable

Amd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22126_none_3b81d3cf54d50471.manifest

Not Applicable

4,535

30-Apr-2009

21:05

Not Applicable

Package_for_kb962975_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

01-May-2009

09:23

Not Applicable

Package_for_kb962975_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

01-May-2009

09:23

Not Applicable

Package_for_kb962975_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,429

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,702

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,711

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,433

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

01-May-2009

09:23

Not Applicable

Additional files for all supported IA64-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ia64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22423_none_dd7b697b9f51fb0e.manifest

Not Applicable

4,532

30-Apr-2009

14:39

Not Applicable

Ia64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22126_none_df64dc419c759c37.manifest

Not Applicable

4,532

30-Apr-2009

20:54

Not Applicable

Package_for_kb962975_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,425

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,530

01-May-2009

09:23

Not Applicable

Package_for_kb962975_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,706

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,429

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,533

01-May-2009

09:23

Not Applicable

Package_for_kb962975_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,718

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,426

01-May-2009

09:23

Not Applicable

Package_for_kb962975_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,434

01-May-2009

09:23

Not Applicable

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