Error message when you generate a report in Microsoft FRx: "Run-time error '339': Component 'MSDATGRD.OCX' or one of its dependencies not correctly registered: a file is missing or invalid"

Support

Hello,

Select a different account.

You have multiple accounts

Choose the account you want to sign in with.

Symptoms

When you generate a report in Microsoft FRx, you receive the following error message.

Run-time error '339': Component 'MSDATGRD.OCX' or one of its dependencies not correctly registered: a file is missing or invalid.

Cause

This error occurs when the MSDATGRD.OCX file does not exist in the Windows system directory.

Resolution

Search for MSDATGRD.OCX in the C:\Winnt\system32 or C:\Windows\system32 folder. If the file is not in the system32 folder, then copy the file from another workstation that has same operating system and service pack level as the affected workstation. Paste the file into the system32 folder of the affected machine and then register it.

For more information about how to register files, see: 8252: Registering DLL Files.