The Getenginefiles.exe process in Forefront Security for Exchange Server stops responding and a Dr. Watson crash occurs that references Bucket ID 796835995

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Symptoms
On a system that has Microsoft Forefront Security for Exchange Server installed, the Getenginefiles.exe process stops responding. Additionally, Forefront Security for Exchange Server generates a Dr. Watson crash that references Bucket ID 796835995. When this problem occurs, Forefront Security for Exchange Server cannot receive scan engine updates.
Resolution
To resolve this problem, install Forefront Security for Exchange Server with Service Pack 2 (SP2).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
960465 Description of Forefront Security for Exchange Server with Service Pack 2
hang hangs
Properties

Article ID: 967052 - Last Review: 01/15/2015 18:29:37 - Revision: 2.0

  • Microsoft Forefront Security for Exchange Server Service Pack 1
  • Microsoft Forefront Security for Exchange Server
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